Privacy Policy

Last updated on May 23rd, 2024

Terms and conditions

This website is operated by EnScented. Throughout the site, the terms "we", "us", and "our" refer to EnScented. EnScented offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Information Collection

When you make a purchase or interact with our website, we collect personal information such as your name, address, and email address to facilitate the buying and selling process. Additionally, we automatically receive your computer's internet protocol (IP) address to enhance your browsing experience and understand your browser and operating system.

If you provide us with your consent, we may also send you emails about our website, new products, and updates.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us atenscented.bd@gmail.com or enscentedfragrance@gmail.com

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website utilizes industry-standard encryption technology (SSL) and follows PCI-DSS requirements and other accepted industry standards.

Cookies

Cookies are used to enhance your browsing experience and improve our website's functionality. By continuing to use our website, you consent to the use of cookies as described in this policy.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

We may also use third-party cookies for advertising and social media integration. These cookies are subject to the respective third parties' privacy policies.

Opting Out

You can opt out of cookies or targeted advertising by adjusting your browser settings or using opt-out mechanisms provided by third-party advertisers.

Updates to Cookie Policy

We may update this cookie policy periodically. Please review it regularly for any changes.

Age of Consent

By using our website, you represent that you are of legal age in your jurisdiction or have given consent for any minor dependents to use our site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

If our company is acquired or merged with another entity, your information may be transferred to the new owners to continue providing you with our products and services.

Refund and Return Policy

At EnScented, we strive to ensure that every customer is satisfied with their purchase. However, if you receive a product that does not meet your expectations, please review our refund and return policy below:

Inspection upon Delivery

We encourage customers to thoroughly inspect their products in the presence of the delivery person. This allows you to verify the condition of the item and ensure that it meets your expectations.

Return Process

If, upon inspection, you wish to return a product, please notify the delivery person immediately. Please note that customers are responsible for paying the delivery charge for returning the item.

Exchange Policy

If you wish to exchange a product for a different item, please inform the delivery person at the time of inspection. Please note that customers are required to pay the delivery charge for both returning the original item and receiving the exchanged product. Also, you may return up to a maximum of two products per order.

Time frame for Returns and Exchanges

Exchanges must be requested within 3 days of delivery, and returns must be initiated immediately in the presence of the delivery person. We are unable to process returns or exchanges after this timeframe.

Condition of Returned Items

Returned items must be in their original condition and packaging, with all tags and labels intact. We reserve the right to refuse returns or exchanges for items that do not meet these criteria.

Contact Us

If you have any questions or concerns regarding your return or exchange, please contact our customer service team at enscented.bd@gmail.com or enscentedfragrance@gmail.com

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